Frequently Asked Questions - FAQs

What is Sticky Notes?

Sticky Notes is a chrome browser extension by Ukiv for taking quick notes right inside your browser.

Can I try it for Free?

Absolutely, you can try out basic features for free forever; however, if you wish to enable premium features you would need to buy the app.
Click here for pricing and more details.

Where do I go to upgrade my account?

You can upgrade your account by visiting: Upgrade now.

Where is my data backed up and how can I see it?

This feature needs a Premium plan & your backup settings to be turned on. You can read your notes from anywhere by clicking here. Your data is stored on secure and reliable servers managed by Google's team. If you are unsure, just email us and we will guide you.

Where do I go to upgrade my account?

You can upgrade your account by visiting: Upgrade now.

How do I cancel my premium subscription?

You can manage your subscription by visiting the links given in the order confirmation email. Or reach out to us at support@ukiv.com we will help you.

How do I suggest new features and feedback?

We would love to hear from you at support@ukiv.com.

How can I add more than 30 notes?

This app is optimized for ephemeral use. Based on the common feedback & productivity research, app provides 3 notes per folder. And there 10 folders. Total 30 notes.

How can I delete a note?

You can either clear the text of a note or hide the note itself to organize your way.
1) To clear the text (when text is no longer needed), select the note, click dropdown arrow on bottom right of the note, then click on clear. The text will be cleared forever.
2) To hide the note (when text is temporarily not needed), go to dropdown arrow present in the folder tab and untick the note you want to hide. The text will be there as it is whenever you un-hide the note later.

How can I add image in the note?

Currently, this functionality is not supported.

I want to keep the popup open all the time even when I click outside the popup.

Your browser auto-close the extension when clicked outside the extension popup. If you want to keep the extension opened all the time, then one way is to use the premium feature 'Draggable Popup' from the sidebar.

How can I drag the popup?

Your browser does not support this functionality for the popup interface. However, one way is to use the premium feature 'Draggable Popup' from the sidebar and drag it anywhere as needed.

Pricing FAQs

Visit our Pricing page for frequently asked questions related to pricing & discounts.

Visit Pricing

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Email us - support@ukiv.com